BOSCH CAR SERVICE – The world’s No. 1 multibrand workshop chain provides a unique service in Mauritius

With its 16,000 workshops spread across 150 countries, Bosch Car Service (BCS) is the largest chain of independent multibrand car workshops in the world. BOSCH is a name that has come to be associated with novel technologies and revolutionary inventions. This rise to prominence has occurred over the course of more than 125 years.

In 1886, Robert Bosch launched a Workshop for Precision Mechanics and Electrical Engineering in Stuttgart. This was the genesis of a Group that would become a world leader. The company carried out all the precision mechanical and electrical engineering work that were needed by its customers. Some examples of these are installation of telephone systems and electric bells. When he was asked to manufacture a magneto ignition for a stationary engine based on an existing model, Robert Bosch perfected it. And thus began the production of magneto ignition. From 1897, BOSCH began to equip automobiles with better optimised ignition. It was the only automotive manufacturer to offer truly reliable ignition systems. In 1902, BOSCH’s design engineer, Gottlob Honold, improved the design of low-voltage magneto and developed the first high-voltage ignition magneto system equipped with BOSCH spark plugs. This new product propelled BOSCH, which subsequently became a leading international automotive supplier. In 2004, BOSCH has become the largest automotive supplier. It is a first for the company. Its “Automotive Equipment” department, the first in the Group, reaches 26 billion euros in sales (61.9% of the total business turnover in 2005). Today, the Group adopts a global strategy based on mobility. BOSCH innovates in the areas of connected mobility, automated mobility, powertrains and electric mobility. These technologies are adapted for passenger cars, but also for off-road applications, two-wheelers, as well as maritime and rail transport.

Backed by its expertise, BOSCH quite naturally launches BOSCH CAR SERVICE. Who better than the inventor of automotive technologies can offer high quality repair and maintenance assistance for vehicles? BOSCH CAR SERVICE is based on the company’s recognised know-how; genuine quality spare parts, with which most makes and models of cars are originally equipped; state-of-the-art intervention technologies; a local network of car workshops; and a high-end customer care and support service, powered by the latest digital technology.

BOSCH CAR SERVICE: a MASCAREIGNES AUTOMOTIVE SERVICE Ltd. (M.A.S.L.) brand

MASCAREIGNES AUTOMOTIVE SERVICE is a regional group. It has represented BOSCH in Madagascar for over 50 years. Appointed by BOSCH GmbH (Germany) to expand and develop the business in Mauritius, MASCAREIGNES AUTOMOTIVE SERVICE Ltd. (M.A.S.L. MAURITIUS) has been constituted in 2012 with 3 main departments:

1. BOSCH Power Tools

This department covers distribution and after-sales service in the retail network. Supplying brands such as BOSCH and Dremel, BOSCH Power Tools offers quality customer support service for these power tools.

2. BOSCH Aftermarket

This department is responsible for the distribution of auto parts to car dealerships. It also serves the local spare parts network. Any new BOSCH part that you find in your vehicle, after your “servicing” or any other intervention, comes from M.A.S.L.!

BOSCH Aftermarket is also the exclusive distributor of Monroe shock absorbers and suspensions, Pirelli tyres and Wynn’s products. These premium brands are partners of the BOSCH CAR SERVICE network in Mauritius.

3. BOSCH CAR SERVICE

Expertise, high-tech and proximity

In 2013, M.A.S.L. launches the first BCS workshop in Mauritius, located in Phoenix. 6 years later, 6 workshops are present across the island, in Phoenix, Bagatelle, Belle Vue, Tamarin, Flacq and Grand Baie.

October 2019 underscores another turning point for M.A.S.L. and BOSCH CAR SERVICE. The premium brand of maintenance and repair of vehicles launches its new digital ecosystem. True to its DNA and to its history as an innovator and forerunner, BOSCH CAR SERVICE unfolds its WEB-TO-STORE strategy. It is a first in Mauritius. The BOSCH CAR SERVICE online portal allows customers to make appointments online 24/7, with access to a personalised customer support programme, MYCARSERVICE. This online concierge is supported by the network of BOSCH CAR SERVICE workshops found throughout Mauritius, and offers a complete maintenance and repair service.

Customer support

Always better, always more! This is certainly one of the founding principles of our Group M.A.S.L. and BOSCH CAR SERVICE. That’s why besides the list of technical services that BOSCH CAR SERVICE offers its customers, we continue to innovate, with one ambition: to simplify and improve your life…

Which explains our SERVICES +:

  • We Pick up, We Deliver: as the name suggests, we will pick up your vehicle, and we will deliver it to you after the required intervention.
  • MYCARSERVICE: your personalised digital customer account. Make your appointment online 24 hours a day, 7 days a week
  • TyreLife, a service of accompaniment for your tyres; in partnership with our brand PIRELLI.

And the best is yet to come…

BOSCH CAR SERVICE, at your service!

Check out our Services page to find out more about the BOSCH CAR SERVICE range of services. Our web portal is your digital concierge for your automotive needs.

For everything your car needs!